A leading, Europe-based TMT research and advisory firm needed assistance in collecting and comparing interconnection rates for telecom operators across 63 countries. A relevant benchmark, developed by the company, was shared with SGA to be updated (and modified from time to time, as per requirement) on an annual basis. For this, SGA assigned a set of dedicated analysts, who work in close collaboration with the client’s Regulation team.
- Regulator’s websites
- Incumbent operator’s websites
- Direct contact with the country regulatory authority/wholesale department/client contacts
The SGA team shared the collected data with the client for review. Post approval from the client, the team prepared the benchmark, providing four deliverable files along with Tableau dashboards. Before publishing on the client’s portal, the SGA team sent the final benchmark files to the client for review and approval.
The benchmark offered a clear comparison of telecom interconnection rates across countries in Europe & the Americas, Asia-Pacific, and the Middle East & Africa regions. It covered fixed origination rates, fixed termination rates, mobile termination rates, and retail rates of telecom operators.
Leveraging SGA’s existing capabilities and maintaining close collaboration with client-side stakeholders were crucial for developing and sustaining products that align with customer interests.
