VOICE ANALYTICS Blog Posts - SG Analytics New York, USA
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95% consumer interactions to be monitored by AI by 2025 - Voice of Customer and technology

Recently there has been an increase in businesses and thought leaders extolling the value of customer...


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89% Companies Compete to Attract Loyal Customers – Importance & Benefits of Voice of Customer

The “customer is king” mentality within business environments is still intact . In fact, customers now...


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10 Personal Devices to Have Emotional AI by 2022 - Growing Importance, Use Cases, Dangers

In this technology overpowered world, it now seems impossible to live without PCs, laptops, smartphones...


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