How can Data Analytics Improve Customer Service?
In today's data-driven business environment, customer...
How is customer retention analytics helping companies maintain a high customer base?
Customer retention is key to increasing revenue and improving...
89% Companies Compete to Attract Loyal Customers – Importance & Benefits of Voice of Customer
The “customer is king” mentality within business environments is still intact . In fact, customers now...
84% Companies Boosted ROI With Enhanced CX – Why Customer Data Analytics Matters
Businesses are always looking for ways to conduct more meaningful interactions with their customers. Value-adding to business...
60% Of UK Companies to Double Investment in Analytics, Importance of Supply Chain Analytics
Why does your business need supply chain analytics? Supply chain can prove to be one of the biggest assets a company...
65% B2B Companies Swear by Digital – How to Lead Sales During COVID-19
The COVID-19 crisis is making it difficult for companies to stay functional and cater to the...
1400% Surge in Demand for Hand Sanitizers – Industries That Have Benefited From COVID
The novel coronavirus has led to countless restrictions in the flow of regular business. Many factories have been shut down,...
The Future of Analytics in Luxury Retail
Luxury retail is all about fabulous customer experience. Pampering a customer as soon as he/she enters the store is something...
Building Successful Customer Engagement Strategies
Translating customer interactions to drive customer loyalty can be a daunting task. Most organizations...