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How can Data Analytics Improve Customer Service?

In today's data-driven business environment, customer...


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How is customer retention analytics helping companies maintain a high customer base?

Customer retention is key to increasing revenue and improving...


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89% Companies Compete to Attract Loyal Customers – Importance & Benefits of Voice of Customer

The “customer is king” mentality within business environments is still intact . In fact, customers now...


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84% Companies Boosted ROI With Enhanced CX – Why Customer Data Analytics Matters

Businesses are always looking for ways to conduct more meaningful interactions with their customers. Value-adding to business...


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60% Of UK Companies to Double Investment in Analytics, Importance of Supply Chain Analytics

Why does your business need supply chain analytics? Supply chain can prove to be one of the biggest assets a company...


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65% B2B Companies Swear by Digital – How to Lead Sales During COVID-19

The COVID-19 crisis is making it difficult for companies to stay  functional and cater to the...


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1400% Surge in Demand for Hand Sanitizers – Industries That Have Benefited From COVID

The novel coronavirus has led to countless restrictions in the flow of regular business. Many factories have been shut down,...


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The Future of Analytics in Luxury Retail

Luxury retail is all about fabulous customer experience. Pampering a customer as soon as he/she enters the store is something...


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Building Successful Customer Engagement Strategies

Translating customer interactions to drive customer loyalty can be a daunting task. Most organizations...


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