Customer Analytics Services

Leverage customer analytics services to get business-critical insights into customer behaviour in order to acquire, engage and retain your customers

Customer AnalyticsServices ToAcquire, EngageAnd RetainYour Customers

Consumers have easy and quick access to any information in today’s digital world. With smart devices, product or service details are just a click away. This has increased the degree of complexity in garnering meaningful consumer insights and analytics to thrive in a customer-first business world.

One of the top research & analytics firms in the UK, SG Analytics’ customer analytics services simplify the process of gathering customer information via sophisticated customer analytics models. Leverage our customer analytics services to build powerful customer acquisition and retention strategies and never lose a potential customer again.

Personalise marketing strategies and customer experiences with SG Analytics’ customer insights and analytics services.

Why SGA

Our customer analytics services include Behavioural insights and consumer-needs analysis

Behavioural insights
and consumer-
needs analysis

Behavioural insights and consumer-needs analysis

Our customer analytics services offer Personalisation based on consumer analysis

Personalisation
based on
consumer analysis

Personalisation based on consumer analysis

Our customer analytics services include the discovery of market trends

Analytics to
discover market
trends

Analytics to discover market trends

Why SGA

Behavioral insights and consumer-needs analysis

Behavioural insights
and consumer-
need analysis

Behavioural insights and consumer-need analysis

Personalisation based on consumer analysis

Personalisation
based on
consumer analysis

Personalisation based on consumer analysis

Analytics to discover market trends

Analytics to
discover market
trends

Analytics to discover market trends

Behavioral insights and consumer-needs analysis

Behavioural insights
and consumer-
need analysis

Behavioural insights and consumer-need analysis

Personalization based on consumer analysis

Personalisation
based on
consumer analysis

Personalisation based on consumer analysis

Analytics to discover market trends

Analytics to
discover market
trends

Analytics to discover market trends

Behavioral insights and consumer-needs analysis

Behavioural insights
and consumer-
need analysis

Behavioural insights and consumer-need analysis

Personalization based on consumer analysis

Personalisation
based on
consumer analysis

Personalisation based on consumer analysis

What We Do

Understanding the customer

SG Analytics

SGA helps its clients in not only understanding who their customers are, but also examining their journeys, thereby enabling the clients to partner with their customers at critical decision points, resulting in maximised revenue and customer satisfaction.

  • Probabilistic models to predict CLTV, understand who are and will be your best customers, and increase up-sell and cross-sell opportunities
  • Customer migration analysis to draw migration patterns from customer behaviours and understand ‘when’ and ‘why’ customers move across segments

Customer Acquisition and Retention Modelling

SG Analytics

Acquisition of new customers is a result of an optimum strategy and campaigns that are successful in addressing an inherent need or creation of aspirations related to your product and service. SG Analytics helps you in creating the right mix and further increasing loyalty amongst your customers.

  • Leverage SG Analytics’ customer analytics services to build powerful customer acquisition strategies and acquire the right customers economically along with sustainable growth
  • Gain unbiased insights into your product performance and levels of customer satisfaction. Boost your customer lifetime value and RoI with our expertise in constructing effective customer retention strategies/models.

Customer Segmentation and Behavioural Analytics

SG Analytics

To increase revenue, businesses need to pitch the right product or service at the right time to the right customer. Leverage SGA’s customer segmentation and behavioural analytics to craft focused campaigns that help you in measuring the right signals in order to differentiate your messaging.

  • In-depth customer segmentation to identify potential customers and understand their needs, preferences, behaviours, buying persona and potential
  • Examine the ‘what’s’, ‘how’s’ and ‘why’s’ of customer behaviour with behavioural analytics

Consumer Engagement

SG Analytics

SG Analytics helps its clients in the UK in acquiring and retaining customers as well as in identifying allied products and services that result in significant customer engagement within their ecosystem.

  • Garner omnichannel data via hyper-personalisation to deliver personalised customer experience and increase digital engagements in real-time
  • Build cross-sell and up-sell strategies that will help in maximising your sales and revenue and mitigating customer churn

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*By sharing the information you have entered, you give your express consent to SG Analytics to use the provided information to contact you with relevant information related to its offerings and services as and when required. SG Analytics secures all your personal information from unauthorized access, use or disclosure. For more information, please visit our privacy policy.

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