Customer Analytics Services

Leverage customer analytics services to get business-critical insights into customer behaviour in order to acquire, engage & retain your customers

 Customer Analytics Services to Acquire, Engage, and Retain Your Customers 

Consumers have easy and quick access to any information in today’s digital worldWith smart devices, product or service details are just a click away. This has increased the degree of complexity in garnering meaningful consumer insights and analytics to thrive in a customer-first business world 

One of the top research and analytics firms in the UK, SG Analytics’ customer analytics services simplifies the process of gathering customer information via sophisticated customer analytics models. Leverage our customer analytics services to build powerful customer acquisition and retention strategies and never lose a potential customer again.

Personalize marketing strategies and customer experiences with SG Analytics’ customer insights and analytics services.

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Why SGA ?

INDUSTRIES WE SERVE

Understanding The Customer

Employ our consumer data analysis and business strategy support services to assess your customer’s purchase decision behavior by harmonizing customer-level data across offline and online media based data sources​

  • Probabilistic models to predict CLTV, understand who are and will be your best customers, and increase up-sell and cross-sell opportunities
  • Customer migration analysis to draw migrations patterns from customer behaviors and understand ‘when’ and ‘why’ customers move across segments
  • Client Example Client Example

Customer Acquisition and Retention Modeling

As a specialised data analytics company, we understand customer reach and retention are equally essential for the continued success of a brand. SG Analytics has worked with B2B and B2C businesses to help them get a closer view of their customers during the pre-acquisition as well as post-acquisition stage​.

  • Leverage SG Analytics’ customer analytics services to build powerful customer acquisition strategies and acquire the right customers economically along with a sustainable growth
  • Gain unbiased insights into your product performance and levels of customer satisfaction. Boost your customer lifetime value and RoI with our expertise in constructing effective customer retention strategies/models.
  • Client Example Client Example

Customer Segmentation and Behavioral Analytics

Devise customer-centric marketing plans by evaluating their historical purchase pattern and responsiveness to marketing campaigns​ with our consumer analytics services.

  • In-depth customer segmentation to identify potential customers and understand their needs, preferences, behaviours, buying persona and potential
  • Examine the “what’s”, “how’s”, and the “why’s” of customer behvaiour with behavioral analytics
  • Client Example Client Example

Consumer Engagement

Building relevant customer experiences at important customer journey touch-points are paramount to the retention of existing customers. ​Deploy our customer analytics services to

  • Garner omnichannel data via hyper-personalization to deliver personalized customer experience and increase digital engagements in real-time
  • Build cross-sell & up-sell strategies that will help in maximizing your sales and revenue and mitigating customer churn
  • Client Example Client Example

Knowledge Center - Your Information Hub

Step ahead with actionable insights that empower growth.

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*By sharing the information you have entered, you give your express consent to SG Analytics to use the provided information to contact you with relevant information related to its offerings and services as and when required. SG Analytics secures all your personal information from unauthorized access, use or disclosure. For more information, please visit our privacy policy.

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